What are the benefits of a restorative approach?

The restorative approach very often leads to a resolution of the complaint before it goes to a hearing. Adjudicators can promote and encourage resolution before the hearing, while we also place a high value on resolution being totally voluntary. When feelings, impacts and experiences are shared between participants, the opportunity for you to contribute to your own resolution is enhanced, as you come to better understand other participants’ perspectives on the same events.